MENTAL BREAKTHROUGH RADIO SHOW FEATURES
How to Resolve Conflict
- Listen to Understand: The first step to resolving conflict is to actively listen to the other person’s perspective without interrupting. Try to understand their point of view and show empathy towards their feelings.
- Communicate Respectfully: Choose your words carefully and communicate your own feelings and thoughts in a respectful manner. Avoid blaming language and focus on “I” statements to express how the situation is affecting you.
- Find Common Ground: Look for areas of agreement or compromise. Finding common ground can help in building a bridge towards resolution.
- Seek a Resolution: Work together to find a solution that addresses the concerns of all parties involved. Be open to alternative solutions and be willing to negotiate.
- Follow Up: After reaching a resolution, it’s important to follow up on the agreement and ensure that both parties are satisfied with the outcome.
**Remember, each conflict is unique, so these steps may need to be adapted based on the specific situation.
TYPES OF SUPPORT
- An emotional support that listens and validates.
- A solid support that helps with tangible things such as childcare, transportation, etc.
- The problem solving support that helps to fix the issue with you, generating ideas and gathering information.
- Who are three supports you can identify?
- Specify with detail how you would prefer to receive your support from them.
- What has stopped you from asking before now?
- Plan ways to deal with your human reactions (i.e., pain points) if things doesn’t seem to go your way.
Zandy Evans "Breakthrough Talk" 